Now Hiring: Wedding Production Manager
Amber Hospitality Group | The Yorkmont | Charlotte, NC
Turn the Details Into Exceptional Events. Lead the Operations Behind Unforgettable Weddings.
About Amber Hospitality Group
Amber Hospitality Group operates two premier wedding and special-event venues: The Yorkmont in Charlotte, North Carolina, and The Legacy in St. Augustine, Florida.
With nearly 10 years in business and approximately 2,000 successful weddings, Amber Hospitality Group has built a reputation for delivering elevated client experiences, thoughtfully designed celebrations, and seamless event execution.
We are seeking an experienced, highly organized Wedding Production & Operations Manager to oversee the operational planning and production logistics for weddings and special events at The Yorkmont in Charlotte.
This is a critical behind-the-scenes leadership role responsible for ensuring every event is properly planned, resourced, coordinated, and execution-ready. From inventory management and labor scheduling to vendor coordination and production timelines, you will oversee the operational details that bring each event to life.
The ideal candidate is a proactive problem-solver who thrives in a fast-paced environment, enjoys managing complex logistics, and understands how to bring multiple departments together to deliver exceptional events.
Position Overview
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Position: Wedding Production & Operations Manager
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Company: Amber Hospitality Group
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Venue: The Yorkmont
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Location: Charlotte, NC (Onsite)
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Employment Type: Full-Time, Non-Exempt
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Reports To: Owner / Chief Executive Officer
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Compensation: $68,000–$75,000 annually, depending on experience
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Schedule: 8:30 AM–5:30 PM or 9:00 AM–6:00 PM
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Work Schedule: Primarily standard business hours, with occasional early mornings, evenings, weekends, and holidays based on event requirements
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Benefits: Paid Time Off (PTO) and Holiday Pay
Key Responsibilities
Wedding Production & Operational Planning
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Review finalized wedding and event details to develop comprehensive production plans, ensuring all operational requirements are identified and addressed in advance.
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Translate event specifications into actionable production schedules, including timelines, staffing assignments, rental requirements, decor, floral needs, and setup plans.
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Prepare and distribute detailed production packets, event instructions, and warehouse pull lists to ensure departments have the information needed for successful execution.
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Identify potential scheduling conflicts, missing details, and logistical challenges before they impact event operations.
Inventory & Warehouse Management
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Oversee inventory tracking and organization of event decor, floral supplies, furniture, linens, equipment, and other production materials.
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Coordinate with warehouse personnel to ensure inventory is accurately pulled, inspected, loaded, transported, and returned following each event.
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Establish and maintain inventory procedures, cycle counts, and organization standards to minimize loss, damage, and unnecessary purchasing.
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Monitor inventory levels and communicate replenishment needs to leadership.
Labor Planning & Resource Allocation
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Develop event-specific labor plans based on guest counts, event complexity, production requirements, and operational needs.
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Coordinate staffing requirements for floral production, event setup and breakdown, banquet service, bar operations, and event attendants.
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Establish employee assignments, call times, and production schedules to ensure appropriate staffing coverage.
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Identify labor shortages, scheduling conflicts, and resource gaps and proactively implement solutions.
Department & Vendor Coordination
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Serve as the primary operational liaison between Sales, Design, Floral, Culinary, Venue Operations, Warehouse, and external vendors.
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Coordinate rental companies, specialty vendors, and other third-party partners to ensure delivery schedules, setup requirements, and event specifications are met.
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Lead production meetings, communicate upcoming event requirements, and maintain accountability for critical deadlines.
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Ensure all departments and vendors are aligned on responsibilities, timelines, and execution expectations.
Event Readiness & Execution
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Conduct final production reviews to confirm staffing, inventory, rentals, decor, equipment, and logistical requirements are in place before each event.
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Provide onsite operational support for complex or high-priority weddings and special events as needed.
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Respond quickly and professionally to last-minute changes, unexpected challenges, and shifting event requirements.
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Oversee post-event inventory reconciliation, equipment returns, and operational follow-up to identify opportunities for improvement.
Process Improvement & Operational Excellence
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Develop, implement, and continuously improve production checklists, standard operating procedures (SOPs), and operational workflows.
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Support the development and consistent use of Amber OS to improve communication, organization, and production efficiency.
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Identify recurring operational challenges and recommend solutions that improve productivity, accountability, and cost management.
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Provide leadership with visibility into operational risks, resource needs, and opportunities to improve event execution.
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Help establish consistent production standards and best practices across Amber Hospitality Group venues.
Qualifications & Experience
Required Qualifications
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Minimum of 3 years of experience in wedding production, event operations, hospitality management, venue operations, floral production, warehouse management, or large-scale event logistics.
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Demonstrated experience coordinating multiple projects, schedules, departments, or operational workflows simultaneously.
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Strong organizational, time-management, and problem-solving skills with exceptional attention to detail.
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Ability to anticipate operational challenges, prioritize competing deadlines, and make sound decisions in a fast-paced environment.
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Strong communication and interpersonal skills, with the ability to coordinate effectively with employees, leadership, and external vendors.
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Proficiency in Microsoft Office and Google Workspace.
Preferred Qualifications
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Previous experience in wedding venues, luxury hospitality, event production, or special-event operations.
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Familiarity with event management, CRM, or inventory platforms such as HoneyBook, Tripleseat, CaterEase, Curate, or similar systems.
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Experience developing labor schedules, managing inventory, coordinating vendors, and overseeing event production teams.
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Experience creating operational procedures, production checklists, and standardized workflows.
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Experience supporting multiple events or departments with overlapping timelines and resource requirements.
Physical & Schedule Requirements
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This is an onsite position requiring work across office, warehouse, venue, and event-production environments.
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Ability to stand and walk for extended periods.
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Ability to regularly bend, reach, kneel, push, pull, and lift or carry up to 40 pounds, with or without reasonable accommodation.
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Reliable transportation and the ability to travel between assigned locations when business needs require.
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Flexibility to support early mornings, evenings, weekends, and holidays based on event schedules.
Equal Employment Opportunity
Amber Hospitality Group is an equal opportunity employer. All employment decisions are made without regard to race, color, religion, sex, pregnancy, national origin, age, disability, genetic information, veteran status, or any other characteristic protected by applicable federal, state, or local law.